Shipping policy

Zaya Nurai Shipping Policy

At Zaya Nurai, we aim to provide a seamless shopping experience by offering reliable and efficient shipping options. Please review our shipping policy below to understand how we handle and process your orders.

Free Shipping

Eligibility: We offer free shipping on all orders above £100.
Location: Free shipping is available for deliveries within the UK.

Shipping Rates and Times

Orders Below £100: For orders under £100, standard shipping rates will apply. Shipping costs will be calculated at checkout.
Standard Delivery: All orders are sent with 48-hour delivery from the date of dispatch.
Express Delivery: We offer express delivery options for an additional fee. Express delivery takes 1-2 working days from the date of dispatch.

Processing Time

Order Processing: All orders are processed within 1-2 working days. Orders placed on weekends or public holidays will be processed on the next business day.
Confirmation: Once your order has been shipped, you will receive a confirmation email with tracking information.

International Shipping

Availability: We currently offer international shipping to select countries. Please check our website or contact customer service for more details.
Rates: International shipping rates vary based on destination and will be calculated at checkout.
Delivery Time: International deliveries typically take 7-14 working days, depending on the destination.

Important Information

Customs and Duties: For international orders, customs and import duties may apply. These charges are the responsibility of the customer.
Address Accuracy: Please ensure that your shipping address is accurate and complete to avoid any delays or issues with delivery.

Contact Us

If you have any questions or need further assistance with your shipping, please contact our customer service team at zayanurai3@gmail.com

Thank you for shopping with Zaya Nurai.

Sincerely,
The Zaya Nurai Team